Our products are delivered only, delivery price does not include unpacking, placement or installation (unless otherwise instructed and quoted for).
The products are delivered by courier and although we take the greatest care to ensure that your goods arrive at their destination in good order, there may be the odd occasion that a parcel is damaged in transit.
Please ensure that when the parcel/s is delivered that the packaging is checked and if it looks like any parcel has been mishandled, please unwrap and check the goods for damage before signing the proof of delivery.
If the product is damaged make a note of the details on the delivery note and call us immediately so that we can rectify the situation ASAP.
If the damage is not reported when the delivery takes place the courier company is within their rights to deny any responsibility and not accept any claim on the insurance for the damage.
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